Switching PMs shouldn't feel like switching phones

Move in a single afternoon — Dwello imports your leases, tenant contacts, and payment history from a spreadsheet or your current PM's export in under 90 minutes. There's no data-migration fee and no software to install. Most switches are fully complete before your tenants notice anything changed.

Tenants get one phone number and one inbox for everything — maintenance, rent, lease questions. Dwello replies in under a minute, 24/7, in the same tone and language your tenant used to text in. You stop being the middle-of-the-night relay, but tenants keep seeing a real person on the other end.

Dwello's AI triages every after-hours request from Friday 6pm to Monday 9am and dispatches a vetted local vendor within minutes for anything urgent — pipe leaks, AC outages in July, lockouts. High-severity issues page you directly; everything else sits in your Monday-morning inbox already triaged and quoted.

We maintain a vetted vendor network across Miami-Dade, Broward, and Palm Beach — plumbers, HVAC techs, electricians, locksmiths, and generalists, all license-checked and rated on response time. If you already have vendors you trust, we use those first; the network backs up the gaps your existing vendors don't cover.

Your dashboard is the single source of truth — rent status, open maintenance, vendor invoices, screening results — updated in real time. You get a daily digest email at 7am and a weekly portfolio summary every Monday; if you want more, every transaction is also one click away any time you log in.

Rent lands in Dwello's account, we deduct our 2% management fee, and ACH-deposit the rest into your bank account within two business days of tenant payment. Owners see every payment, fee, and disbursement on a single statement — no spreadsheets, no chasing the PM for receipts.

Month-to-month. There's no annual contract and no setup fee — you can add a property or remove a property at any time and your billing adjusts the same day. Most PMs in SoFlo lock you in for 12 months; we don't, because we don't need to.

Cancel from your dashboard. Billing stops at the end of the current month, no early-termination fee, no clawback on fees already paid. We export your full data — leases, tenant contacts, payment history, maintenance logs — as a single ZIP so you can hand it to whoever runs your properties next.