For 450+ door portfolios

Built for portfolios where downtime isn't an option.

Dwello runs tenant comms, vendor dispatch, and rent at the volume a 500-door portfolio actually needs — with the audit trails and SLAs your asset manager will sign off on.

Owners running 450+ doors ask the same five things before signing — see the answers →

Capacity & compliance

What 450+ door portfolios need that single-door software can't give them

📈

Volume handling

Batch tenant messaging, multi-property rent runs, and aggregate maintenance triage across hundreds of units — without dropping anything on the floor.

Bulk tenant comms across every unit in a single workflow
Multi-property rent runs with portfolio-wide overdue tracking
Aggregate maintenance triage ranked by urgency, not by hand

📋

Audit trails

Every approval, dispatch, vendor invoice, and tenant message logged with timestamps and owner-visible history — ready for your asset manager's review.

Timestamps on every action — approvals, dispatches, payments
Per-property and per-tenant audit history, exportable to CSV
Vendor invoices and dispatch notes attached to the same record

🔒

Owner-only tenant comms

Tenants speak with Dwello; you see a clean write-up. Optional unredacted mode for full visibility when an asset manager wants the raw thread.

Default mode: tenant writes free, you see a structured write-up
Optional unredacted mode for full message transparency
Sensitive data (SSN, banking) is never exposed even in unredacted mode

✅

Vendor vetting

Insurance, license, and W-9 verified before dispatch. We track vendor performance across your portfolio and remove underperformers automatically.

Insurance, license, and W-9 on file before first dispatch
Per-vendor scorecard: response time, completion rate, cost variance
Underperformers rotated out — your repeat vendors only

⚡

Uptime SLA

99.9% uptime dashboard, <5-minute median maintenance triage time, with monthly SLA reports emailed to your asset manager.

Public 99.9% uptime dashboard — no “we're working on it”
<5-minute median maintenance triage time, measured, not promised
Monthly SLA report emailed to your asset manager on the 1st